Help Center

Q: How long will it take to deliver?

Depending on your location it can take up to 3-10 business days from the day the product is picked up from our warehouse.

Q: Is there tracking number so I can track my order?

You should receive an email once tracking is available.

Q: Is there insurance on the delivery?

We insure all our products. However, once the product leaves our warehouse it is beyond our control. If the item arrives damaged, please contact us directly.

Q: What happens if the product is damaged on arrival?

Please contact us directly via email at sales@dcconline.ca or call our toll free number at 1.800.935.9618.

Q: What if I don't like the product?

At DC Canada we are customer focused, if you are having issues with your product, please contact us directly.

Q: Will I get billed for returning an item?

Depending on the circumstances, there may or may not be a fee. There will be a re-stocking fee.

Q: How do I file for a return?

Please contact us at sales@dcconline.ca or call our toll free number at 1.800.935.9618.

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Help Center

FAQ

Shipping Information

What shipping methods are available?

How long will it take to deliver?

Is there tracking number so I can track my order?

Is there insurance on the delivery?

Returns Information

What happens if the product is damaged on arrival?

What if I don't like the product?

Will I get billed for returning an item?

How do I file for a return?

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